Trust Center

Welcome to the Megaport Trust Center, where we demonstrate our commitment to security and privacy.

Here, you can access all of our security, privacy and compliance documentation, find answers to frequently asked questions, and review our security and privacy practices.

For current or prospective customers seeking assurance regarding data security, please note the following:

As a Network-as-a-Service (NaaS) company, customers control what data is transmitted across Megaport Services and by what methods (i.e. protocol and encryption), its origins and destinations. Megaport provides the transport mechanism, only reading IP packet headers in instances required to route and forward packets appropriately.

Megaport does not store customer data, besides minimal business to business (B2B) meta data for billing and troubleshooting purposes, in accordance with relevant telecommunications laws.